“When systems are broken, it’s an opportunity for invention and innovation.” Jacqueline Novogratz
Every company has them; systems ( software, hardware, processes, policies, and people ) that have become inefficient or even worse, a hinderance to growth. Too often they are “protected” by politics, priorities or simply a lack of understanding that there is a better way.
Companies gain:
- Efficiency, which translates to dollars
- Team morale — valuable employees hate waste as much as you; they want to focus on their core responsibility, the thing you hired them to do. Bad systems keep them from doing it.
- Increased quality
- Increased customer satisfaction
- Confidence